Whether you have had a negative experience or are apprehensive of the unknown, it’s normal to be fearful of the ‘F’ word! This session will provide strategies for viewing feedback as a gift, providing clear feedback, and creating a psychologically safe environment through vulnerability and a growth mindset.

With up to 5 generations working side by side, it is no easy feat to juggle varying outlooks, values, and work styles. But hold up! This melting pot of experiences can also bring a wealth of advantages. This pitch is your guide to closing the gap.

Seeing yourself as a leader can be daunting. Whether you are new to an organization, a role, a project team or just want a fresh start, let’s chat about how some of the smallest steps can make the biggest impact.

Customers are the reason for our job and can provide us with energy, connection, and purpose. However, they can also drain us, test our patience, and make their disappointment in a service, product, or scenario feel personal. Let’s discuss ways we can consider all sides, set appropriate boundaries, and leave with strategies for coping.

In a fast-paced world where communication methods are so varied, how can you make sure to offer what you can and ask for what you need? Whether by email, video chats, in-person or direct messaging, let’s discuss how you can move work forward by communicating kindly and building relationships authentically.

A great story can connect the heart and head, creating a growth environment that both educates and resonates. Join us to learn all about how to meaningfully link stories to learning, and why it can be the most important way to connect your team to each other and the organizational goals.

If you love the mug ‘I survived another meeting that should have been an email’, this session is for you! Learn how to plan, facilitate and replicate meetings that are engaging, inspiring and productive.

For anyone who has worked to mend difficult relationships or broken trust, you know it can be a long and emotionally heavy journey. Luckily, there are ways we can actively connect to build relationships rooted in kindness, empathy and candour before dealing with emotionally charged issues. Join us to learn how this could revolutionize the way you view your role in relationship building.

Does your team need a bit of help connecting to your organizational values? Have you and your team considered how you can operationalize values daily? This session will review why values matter, how you could benefit from values-based decision-making and teamwork, and why individual values are just as important as shared ones.

Is there a topic your team would love to learn more about? From addressing customer service challenges to conflict management and emotional intelligence, we would be happy to discuss opportunities to help meet your needs.